Player protection
Liechtenstein gaming exclusion exchange
Swiss casinos are strengthening protection against gambling addiction and excessive gambling. They are implementing an agreement between Switzerland and Liechtenstein, according to which gambling bans also apply in the other country. This agreement comes into force on January 7, 2025. From that date, all active gambling bans imposed by Swiss land-based and online casinos will also be valid in Liechtenstein casinos. Similarly, gambling bans imposed in Liechtenstein casinos will be valid in Swiss casinos from that date.
It should also be noted that a gambling ban imposed in Switzerland is, in principle, valid for an indefinite period. The person concerned is thus excluded from the casino games mentioned, as well as from major online games (such as Lotto, EuroMillions, etc.). A request to lift the gambling ban must be addressed to the casino where the ban was imposed.
When gaming becomes a problem
Gaming is a fundamental form of human activity. Games contribute to the acquisition of skills and well-being. Gaming at GRAND CASINO BASEL is intended to be a pleasure and a varied leisure activity.
However, in some cases, gambling behavior can become uncontrollable and develop into a serious disorder. This form of pathological gambling is known as gambling addiction or pathological gambling, which is associated with great personal suffering for those affected and their families.
Among the casino staff, you will find a competent first point of contact for gambling-related issues. We will also be happy to put you in touch with the counseling and information center for gambling-related issues at the University Psychiatric Hospital.
Please contact us if you have any questions.
What is gambling addiction?
Unlike normal gambling, pathological gambling is characterized by a loss of control on the part of the gambler, dishonesty about the extent to which the gambler is affected, disruption of family and professional life, and continuous "chasing" to make up for losses. Gambling becomes the central purpose of life, the dominant need.
1.
Positive initial phase
In this phase, players have their first positive experiences with gambling. They often make profits at the beginning, which boosts their self-esteem and creates a stronger bond with gambling. Gambling behavior is relatively low-risk. Financial losses are acceptable and their amount is predetermined. Gambling is limited to leisure time and provides excitement, pleasure, and relaxation.
2.
Critical phase of habituation
At this stage, the intensity of gambling increases. Riskier gambling variants with higher stakes are chosen. Losses exceed winnings, and the usual race to catch up begins. The level of debt increases. Increasingly, family and work problems manifest themselves in the form of unreliability or neglect. Losses are minimized and debt repayment is delayed.
3.
Stage of gambling addiction
The player has completely lost control of their behavior and is unable to voluntarily give up gambling. Gambling has become the central focus of their life. Professional obligations and other interests are neglected. Excessive gambling and obtaining money are central to their daily routine.
Personality changes and social decline characterize this stage of gambling addiction. The player finds themselves in a vicious circle.
Advice
- Before you start playing, set an upper limit on your losses, i.e., ask yourself how much you want or can afford to lose at most. This amount should be consistent with your income.
- Take only this fixed amount with you.
- Ask yourself whether you should take credit cards or checks in addition to cash.
- Exit the game if you have lost the fixed amount.
- Don't chase after money you've lost. Don't take higher risks to make up for previous losses.
- Do not choose particularly risky game variants.
- Do not play multiple machines at the same time.
- Have friends or family members accompany you, as they can prevent you from continuing to play.
- If you win, go home with your winnings.
- Never believe that you can beat the game system. The game depends solely on chance and not on your skills.
See our brochure “When gambling becomes a problem”: